DVA Chiropractic Care in Canberra

Canberra and the surrounding region have long been home to a substantial community of serving and former Defence personnel, and we consider it a privilege to look after them. Years of service can leave their mark on the body, old injuries that never fully settled, the wear of heavy loads and hard physical work, the aches that arrive with age, and chiropractic care can help assess, manage and ease many of these musculoskeletal problems.

For eligible veterans, the Department of Veterans' Affairs funds that care. Provided you hold a valid DVA card and have the necessary GP referral, your treatment with us is billed straight to DVA, meaning there is no out-of-pocket cost for eligible care and nothing for you to claim back. Our reception team is well practised in the DVA process and handles the administrative side, so your visits can be about your health rather than forms and fees.

We understand, too, that veterans are not a single, uniform group. Some are young and recently transitioned, carrying an acute injury from service; others are well into retirement, managing the long tail of decades of physical demands. Whatever stage you are at, our approach is the same: a thorough assessment, an honest account of where chiropractic can help and where it cannot, and treatment shaped around your body and your history rather than a fixed routine. If your problem falls outside what chiropractic can properly address, we will say so plainly and help point you toward the right care, because that honesty is part of the respect we think veterans are owed.

Being a settled, long-established practice matters here too. We have cared for Canberra families across generations, and many of our veteran patients have been coming to us for years, so their treatment is informed by a genuine, ongoing relationship rather than starting cold each visit. That continuity, combined with a genuine understanding of how the DVA system works, makes us an easy and reliable place to keep your care on track over the long term, year after year.

1. See your GP. DVA-funded chiropractic care starts with your general practitioner, who decides it is clinically appropriate and provides a referral, generally on the standard DVA allied-health referral form, the D904.
2. Bring the referral and your card. Bring the referral to your first appointment along with your DVA card. That is all we need to begin treating and to bill DVA on your behalf; there is no form for you to lodge.
3. We bill DVA directly. For your eligible visits, we invoice the Department of Veterans' Affairs directly at the DVA fee, so there is no charge to you on the day and no rebate to chase.
4. Renew when needed. A referral covers a set period and a set number of visits. When it is due to run out, your GP simply issues a new one. We keep an eye on this with you so your care is not interrupted.

Not sure where to start? If you think you may be eligible but have not yet spoken to your GP, phone our reception team. We can explain exactly what to ask your doctor for and what to bring, so the referral is right the first time and your care can begin without delay.

We have kept the process as straightforward as possible, because the last thing a veteran needs is more red tape. The easiest way to start is to phone our reception team and let them know you are a DVA card holder. They will talk you through what to bring, check whether your referral is in order, and find you an appointment that suits, including Saturdays and gentler, low-force options if you would prefer them.

To your first visit, bring your DVA card and your GP referral. That is all that is needed for us to treat you and to bill the department directly for your eligible care. If you are also new to the practice, it is worth glancing over our new patient information beforehand, which explains what a first visit involves, from the initial assessment through to the plan of care. From there, our reception team looks after the DVA paperwork so you can simply get on with feeling better. It is the least we can do for those who have served.

You are also welcome to bring a partner, carer or family member to your appointments if that helps, and to raise any access needs when you book so we can make your visit as comfortable as possible. We are upstairs with free parking directly opposite, and our reception team is glad to help with anything practical. Above all, we want using your DVA entitlement here to feel welcoming and easy, never like a hassle. If you have any questions at all about eligibility, referrals or what to expect, a quick phone call is the fastest way to get clear answers before you come in.